Rittenhouse Payment’s goal is to provide a unique application for all our clients’ needs. Whether it is a payroll card for an employer that requires special services or a co-branding opportunity that requires a proprietary integration, we bring personalization that will reflect your exact needs.

We offer an unparalleled level of customer support and transparency. We pride ourselves on making cardholders the focus and making sure they feel that their payroll or other prepaid products are safe and secure.

Rittenhouse Payment partners with retailers to utilize either their Point-Of-Sale technology or online system to reload cards. We also offer loading services allowing cardholders to use their debit cards to load value onto their prepaid accounts via GreenDot or Western Union.

Rittenhouse Payment provides an end-to-end set of services to customers for account and balance information, person-to-person payments, query resolution and bill payment. Our customer service is on-shore via live agents, an automated phone system and on-line.

Rittenhouse Payment provides many prepaid products along with program management. We work collaboratively with clients to build cobranded programs, custom products or specialized customer support.

Rittenhouse Payment provides our distributors and partners ongoing service and support for all their needs.

Rittenhouse values reporting and provides detailed, regular reporting to its partners

We offer several access points to this data through a variety of channels including hard copy and online through a secure website.

Rittenhouse undertakes all aspects of regulatory compliance, on behalf of our employers, partners and distributors through our issuing banks. Rittenhouse Payment and our issuing banks have dedicated staff that manages issues such as fraud, charge-backs and portfolio risk management.